Customer Service Executive (Air Freight) - #1120775

Our Client:

Freight Forwarding Company

Changi Air Freight Centre

5 Days, Office Hour

UP $3,800 Basic + Night shift Allowance + AWS + Variable Bonus

Responsibilities:

Prepare and manage MAWB, HAWB, DG Declarations, and bills of lading with full regulatory compliance.

Act as the primary customer contact for bookings, tracking, and general support with proactive communication.

Coordinate with operations, vendors, and carriers to ensure timely and efficient shipment handling.

Handle customer complaints professionally and assist in accurate invoicing and billing resolution.

Support sales, maintain shipment records, and contribute to ongoing process and service improvements.

Requirements:

Minimum Diploma/Degree in Logistics, Supply Chain, Business, or related field.

At least 5 years of experience in logistics or freight forwarding, preferably in airfreight.

Proficient in freight documentation, customs procedures, and billing/invoicing systems.

For interested applicants, please click "Quick Apply".

We regret to inform that only shortlisted candidates would be notified.

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