Patient Care Ambassador (Ref: GDC) - #1120541

• Basic salary up to $3200 per month (depending on experience)

• Locations: Sembawang

• Working hours: 8:00am – 4:30pm (Mon-Fri); 8:30am – 1:00pm (Sat)

A leading community healthcare provider is seeking enthusiastic candidates to join them as Patient Care Ambassadors.

Job Responsibilities:

• Engage and perform relevant screening on children and family, collaborate with other external agencies and community partners on referrals for timely follow-up

• Provide basic and personalized health information to the patient/ family, giving information and resources targeting to their needs

• Promote parenting programmes to children and families and assist to identify patients in need of subsidised services and facilitate referral to financial, social and health services

• Support group-based health promotion activities conducted both, in the clinic and community, together with institution partners

• Coordinate the care for client / families with the team in Women and Children’s Services

• Abide by the institution’s policies and procedures on patient care at all times

• Conduct and analyse surveys gathered from users’ feedbacks

• Assist supervisor to plan and support group activities conducted in clinic or community

• Perform telephonic follow-up if required

• Participate and support organisational projects and events

• Perform any other duties as assigned by supervisor

Job Requirements:

• Diploma, GCE 'A' / 'O' / 'N' level or Higher / NITEC qualification

• Prior experience in providing customer service to patients in a healthcare setting

• Good communication skills in English and a local language/dialect

• Ability to commit to 5.5 days work week (Mondays to Saturdays)

Interested and qualified applicants, please email your resume in MS Word format to [email protected].

Denise Charlene Tan Su-yen (Ms.) | CEI Reg. No.: R1104480 | EA Licence No. 16C8045 | Tel no.: 9669 2031