Quality Lab Assistant Manager - #1120526

Assistant Quality Lab Manager, Taste & Wellbeing - Your future position?

Reporting to Head of Quality APAC

Working location: 1 Woodlands Avenue 8

Main Responsibilities

Laboratory Operations & Compliance Management

• Manage daily QC lab activities, including testing, sensory evaluation, and product release.

• Ensure materials are released on time and meet all quality and regulatory standards.

• Make final decisions on approving or rejecting raw materials and finished goods; escalate when needed.

• Escalate issues to top management and communicate rejections and information updates to important contacts in Quality, Operations, Purchasing and Customer Care.

• Ensure the team follows SOPs, GMP, HACCP, and customer requirements.

• Ensure the laboratory is maintained in a clean, safe, and audit-ready state, in full compliance with GMP, safety regulations, and quality standards.

People Leadership & Development

• Develop the Quality Lab team to achieve technical skills.

• Deliver structured training and ensure compliance with established procedures and quality systems.

• Identify and nurture talent to support succession planning and future growth.

Quality Control and Continuous Improvement

• Lead investigations into non-conformances, customer complaints (e.g., Z1, Z2, Z3), and quality incidents.

• Conduct root cause analysis and ensure implementation of corrective and preventive actions (CAPA).

• Analyze main lab performance metrics to identify opportunities for improvement.

• Collaborate across departments to support quality projects and continuous improvement projects.

Stakeholder Engagement

• Collaborate with teams such as Flavor Creation, Operations, Planning and Customer Care to address quality concerns and support product development from a QC perspective.

• Provide technical expertise and necessary documentation to support audits, customer visits, and quality reviews.

• Main point of contact for all partners on issues concerning product quality and laboratory operations

Planning & Project Support

• Plan and allocate laboratory resources to meet testing demands and support production schedules effectively.

• Lead or support lab-related projects such as method validations, equipment qualifications, and digitalization projects.

• Manage laboratory supplies and control operational expenses to stay within budget.

Main Requirements

• Bachelors degree in Food Science, Chemistry, Biology, Environmental Science, or equivalent

• Minimum 7+ years of relevant experience in Quality Control or Quality Assurance in a manufacturing environment, preferably in the flavor or food ingredients industry.

• At least 2 years of proven leadership experience in a laboratory setting

• Technical knowledge in analytical methods, sensory evaluation, and raw material/product specifications.

• Proficient in laboratory instrumentation such as gas chromatography (GC), Karl Fischer titration, refractometry, moisture analysis etc.

• Experience with GMP, HACCP and regulatory frameworks.

• Familiarity with SAP or other ERP systems, and quality data analysis tools.

Our Benefits

• Attractive package with benefits

• Excellent opportunities for progressive learning and development

• A creative team environment that will inspire you

• Comprehensive healthcare plans

• Paid time off