Senior / Associate, Health Information Management Services (2-year contract) - #1120379

Responsibilities:

• Ensure timely processing of medical reports and related requests in accordance with set guidelines and procedures

• Responsible and accountable for all monetary transactions pertaining to the processing of these requests

• Monitor and track completion of the required reports and liaise with clinical departments and patients / customers to facilitate the completion of the requests

• Attend to public enquiries through email and phone. Reply to emails and follow through on online services within the stipulated timeframe

• Attend to walk-in patients’ enquiries and assist with their medical report applications. Assist with logistics such as mail dispatch and collection and update records status in the relevant system accordingly

• Any other duties assigned from time to time

Requirements:

• Diploma in any field

• Minimum of one year of working experience in the service industry preferred

• Prior experience in frontline service is an advantage

• Proficient in computer applications and Microsoft Office

• Good problem-solving and communication skills

Working Schedule (Office hours):

• Mon – Thu: 8.30am – 6pm

• Fri: 8.30am – 5.30pm