Sales Admin Assistant/ Executive - #1120308

Sales Support:

• Customer Inquiries: Answer and manage customer inquiries via phone, email, or other communication channels, providing accurate and timely information.

• Order Management: Arrange customer orders, ensuring they are processed efficiently and accurately.

• PO Monitoring: Monitor and track incoming purchase orders (POs) from customers to ensure timely processing.

• Customer Portal Management: Oversee customer portals, ensuring that all necessary data and information are up-to-date and accessible.

• Invoicing: Issue and manage invoices, ensuring accuracy and timeliness in billing processes.

• Data Management: Download and sync data from driver handheld devices, verifying this data against physical invoices for accuracy.

• System Integration: Upload sales data into the Navision system, ensuring that all sales transactions are accurately recorded.

• E-Invoicing: Submit e-invoices to customers, ensuring compliance with their requirements and timelines.

• Driver Management: Coordinate and manage drivers, ensuring efficient route planning and delivery schedules.

• Reporting: Collate and analyze data for month-end reports, providing insights and information to support business decisions.

• Ad-Hoc Duties: Perform other administrative tasks as needed to support the sales and marketing team.

Marketing Support:

• Marketing PO and Invoice Management: Manage marketing-related purchase orders and invoices, ensuring timely processing and payment.

• OOS Tracking: Monitor out-of-stock (OOS) situations and work with relevant teams to resolve issues promptly.

• Customer Complaints: Track and manage customer complaints, coordinating with relevant departments to ensure quick and effective resolution.

• Marketing Coordination: Assist with the planning and execution of marketing activities, including promotions, events, and product launches.

Requirements:

• Strong organizational and multitasking skills.

• Excellent communication and interpersonal abilities.

• Proficiency in using office software, including Microsoft Office Suite.

• Experience with ERP systems, preferably Navision, is a plus.

• Detail-oriented with a focus on accuracy and efficiency.

• Ability to work independently and as part of a team.

• Immediate availability is highly preferred