Technical Support Engineer / Senior Technical Support Engineer - #1119630

Job Description

- Provide technical support to end-users, resolving hardware and software issues efficiently.

- Prepare technical report on support issues, including feedback, analysis, and recommendations for improvement.

- Maintain, troubleshoot, and support IT equipment such as laptops, desktops, printers, network switches, and other related devices.

Requirements

- Possess certification in Information Technology (IT) or an equivalent field with 1-5 years relevant experience.

- Knowledge and hands-on experience in deploying network devices and managing network infrastructure.

- Strong interpersonal and communication skills, with the ability to collaborate effectively with colleagues and stakeholders.

- Ability to work independently as well as collaboratively in a team environment.

- A keen interest in discovering, evaluating, and implementing new technologies.

- Able to start work immediately or within short notice period.

- Possess class 3 driving license would be considered an advantage.