Retail Store Manager / Department Leader (KKV - Central to East Region) - #1119436

Preferrable start work on November 2025 onwards

*No working visa sponsorship 
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STORE MANAGER

Store Manager's Job responsibilities:

• Sales & Profitability: Achieve monthly sales targets, analyze performance data and competitor trends, and implement cost control for optimal profitability.

• Customer Experience: Create a welcoming, safe environment. Ensure excellent service and handle customer feedback professionally.

• Store Operations: Maintain inventory, displays, and equipment. Oversee store upkeep and implement loss prevention measures.

• Inventory Management: Conduct inventory checks, manage product quality and expiration, and use data to optimize stock levels and reduce waste.

• Visual Merchandising: Ensure displays reflect brand standards and effectively promote products. Supervise execution.

• Training & Development: Train staff on customer service, product knowledge, and sales techniques. Implement company training programs.

• Team Management: Recruit, lead, and motivate store staff. Promote teamwork and a positive workplace.

• Company Culture: Promote KKV values—Simplicity, Introspection, Positive Energy, and Reset. Ensure compliance with company policies.

Store Manager's Requirements:

• Bachelor's degree / Diploma in a related field preferred.

• Minimum 3-5 years of experience in retail store management, with a strong emphasis on new store set-up and operations.

• Demonstrated ability to achieve sales targets and manage store profitability.

• Strong data analysis skills, including the ability to interpret sales data, identify trends, and implement effective strategies for improvement.

• Excellent planning, organizational, and problem-solving skills.

• Proven ability to lead and manage a team effectively.

• Strong communication and interpersonal skills, with the ability to build positive relationships with staff, customers, and stakeholders.

• Ability to work independently and as part of a team.

• Flexibility to work 5days/week with rotating retail schedule, including weekends and public holidays.

• Passion for retail and a genuine interest in KKV's trendy lifestyle brand.
  
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DEPARTMENT LEADER

Department Leader's Job responsibilities:

• Sales Management: Understand and achieve monthly sales targets and support sales operation effectively.

• Store Management: Handle daily process of opening and closing stores, ensure store maintenance (cleanliness, ensure sufficient store display on shelf, Shelf Display Maintenance), and achieve feedback of on-site information.

• Product Management: Manage product inventories in & out from warehouse, stock inventory management, check product expiry/validity date, handle product defects and handle trial/sample packs.

• Service Management: Ensure store customer services satisfaction, cashiering/check-out counter service and handle customer complaint

• Merchandising /Product Display Management: Familiar with merchandising display standards and perform display adjustment.

• Operation Management: Anti-theft strategy, ensure daily cash and small notes, ensure accuracy of invoices/receipt & cashiering, ensure store customer services satisfaction, cashiering/check-out counter service, and handle customer complaint.

Department Leader's Requirements:

• Minimum 'O' Levels or equivalent. Experience in fast fashion, supermarket, retail, or shopping mall environments is preferred.

• Excellent customer service skills and a positive, friendly demeanour.

• Strong communication and interpersonal skills.

• Ability to work effectively both independently and as part of a team.

• Ability to work 6days/week with rotating retail schedule, including weekends and public holidays.

• Proficient in basic computer operations.

• Strong attention to detail and organizational skills.

• Ability to handle cash and perform basic accounting functions accurately