IMMEDIATE Customer Service Centre Assistant | 1 Month - #1119370

Customer Service Executive for Call Centre:

• Focuses on handling customer inquiries primarily via phone, providing efficient and direct solutions in a fast-paced, transactional environment.

• Representatives manage calls while utilizing customer management software (CRM), updating systems, and referencing knowledge bases to resolve issues effectively.

• Assist with User Acceptance Testing (UAT) to ensure new systems meet customer needs and operate smoothly.

• Willingness to take on various tasks and adjust to changing work demands.

Requirements

• Good communication skills

• Active listening

• Ability to provide positive customer experience while maintaining professionalism, even in difficult or high-pressure situations

• Training will be provided

Interested candidate please click on the following link to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • R25157681 (Lau Jing Wen)