Operation Admin - #1119274

1. Invoicing & Documentation

• Prepare and issue invoices to clients accurately and on schedule.

• Maintain proper records of all invoices, purchase orders, and related documentation.

• Assist in preparing reports on invoicing and job progress.

2. Scheduling & Coordination

• Develop and maintain the project and installation schedule, ensuring clear timelines.

• Coordinate daily and weekly work plans with installers, suppliers, and factory teams.

• Monitor job progress to ensure adherence to timelines and promptly escalate delays.

• Update and circulate scheduling changes to all relevant parties.

3. Owner & Client Liaison

• Serve as the primary point of contact for clients regarding operational matters.

• Coordinate site access, delivery dates, and installation schedules with property owners.

• Communicate updates, changes, or after-service arrangements clearly and professionally.

• Support in handling client feedback or minor issue resolutions.

4. Installer Coordination

• Manage daily job allocations for installers and ensure they have updated job details.

• Track installer attendance, job completion, and report issues from site.

• Coordinate with the site supervisor or project manager to resolve site challenges quickly.

5. After-Service & Maintenance Support

• Handle scheduling and coordination for after-service visits or rectification works.

• Track service requests and ensure timely follow-up and closure.

• Maintain records of all after-service jobs and ensure client satisfaction.

• Support the preparation of operational reports and dashboards.

• Provide administrative support to the operations team (e.g., preparing work orders, job sheets, permits).

• Assist in procurement coordination when required (e.g., requesting quotations, raising purchase orders).

• Ensure compliance with safety procedures and site protocols.

• Diploma or equivalent experience in operations, administration, or project coordination.

• Strong organizational and time-management skills.

• Proficient in Microsoft Office / Google Workspace and so on.

• Detail-oriented, resourceful, and able to multitask in a fast-paced environment.