Technical Site Support Executive – Building Materials - #1118988

Be the go-to expert on-site. Build a career where your technical skills make a real difference.

Join a leading brand in building materials!

We're looking for a hands-on Technical Site Support Executive to join our team! You will be supporting contractors, and getting involved in both product demonstrations and application troubleshooting and be the technical bridge between innovation and customer success.

Responsibilities

• Provide technical assistance, pre-sales product demonstrations and site mock-up, application training & presentation to customers, colleagues as required

• Report all product performance or installation related issues, either on site or during development to the Technical Manager, particularly where it may have an impact on the installation warranties

• Conduct internal/external testing of materials

• Fabricate product prototypes/sample boards for customers, intra-department needs

• Troubleshoot and resolve any product or application problems on site immediately and/or coordinate with relevant departments for immediate remedial actions

• Prepare reports and correspond with customers on product complaints, technical or application issues

• Organize a routine site inspection, post-installation inspections and submit weekly report (site visits and issues faced at site) to Technical Manager on weekly basis

• Assist and join-call in promotional activities, including training, exhibitions, conferences, demonstrations, etc. to enhance the brand names of Laticrete’s products

Requirements

• Candidates with prior experience on construction sites are preferred. Training will be provided upon confirmation of employment

• You’ll need to have your own transport (car or motorcycle) for site visits

Work Hours:

Monday to Friday, 8:30am–5:30pm || 5-day work week

Ready to Join Us?

Submit your application online with your resume, stating current and expected salary, availability, and reason for leaving current/ previous job.

Only shortlisted candidates will be contacted.