Operations Project Executive (QC & Training) - #1118573

Duties and Responsibilities:

• You will be in the Operations and Business Support team.

• Handle projects that are related to product quality control, employee development/training, process improvement, system implementation and other operational related projects.

• Conduct checks or audits at the outlet to ensure outlet operating procedures meet the company requirements.

• Assist in the development and provision of training programs to improve the technical knowledge of employees.

• Regularly improve or revise course content to better respond to the training needs of the Company and employees.

• Assist to establish various evaluation and audit systems for different brands.

• Improve store performance based on audit data and analysis.

• Review and streamline the operating processes to ensure better alignment of operational needs and conditions.

• Involve in the new product or raw ingredients testing and new product launch.

• Support operations and training department as and when required.

• Communicate and work effectively with relevant parties/departments to ensure standards are implemented consistently across the Company.

• Perform other ad-hoc duties/tasks as assigned.

Requirements:

• Minimum Diploma in any field

• Operational management experience (such as Store Manager) in F&B and retail field is required. Other similar experiences will be considered.

• An intensive training at the outlet to understand the SOP is required for this position.

• Willing to support business needs during public holidays and on weekends.

• Good facilitation and questioning skills to enhance learning experience.

• Excellent interpersonal skills, ability to work independently with minimal supervision, resourceful.

• Passionate team player with interest to learn and interested in being part of a driven and energetic team.

• Outgoing personality, willing to interact with trainees from different background and experiences.

• Nurturing personality, taking responsibility in trainee's progress and willing to help them assimilate into the Company.

• Proficient in Microsoft Words / Excel / Power Point.

• Able to commence immediately or within short notice will be an added advantage.

• We regret to inform that only shortlisted candidates will be notified.