IT Support Technician - #1118417

Job Scope

•           Provide hands-on technical support for computers, printers, network devices, and

            smart systems within the site.

•           Install, configure, and maintain workstations and essential business software

            (Windows and open-source environments).

•           Perform routine troubleshooting for hardware, network, and connectivity issues.

•           Maintain system uptime, file sharing, and basic data backup processes.

•           Keep IT assets, cabling, and documentation well-organised and up to date.

•           Support CCTV, access control, and smart/IoT devices when required.

•           Work closely with the IT Manager to implement improvements, adopt open

            technologies, and streamline operations.

Requirements

•           Min Higher Nitec in IT Systems and Network.

•           Basic knowledge of PC hardware, networking, and common operating systems.

•           Prior experience in IT support or system setup preferred.

•           Comfortable learning new tools and platforms (e.g. LibreOffice, Linux, open-source

            utilities).

•           Strong problem-solving attitude — able to investigate, test, and learn independently.

•           Organised and methodical, keeps records and follows process documentation.

•           Communicates clearly and can explain issues in plain language to non-technical users.