Digital Services Manager - #1118402

Contract Duration: 12 months
Working Hours:

• Monday to Thursday: 8:30 AM – 6:00 PM

• Friday: 8:30 AM – 5:30 PM

Job Scope

• Support and lead user journey discovery and UX/UI design reviews for digital service revamp projects.

• Coordinate with vendors and business users on RPA project planning and management (e.g., using UiPath).

• Maintain and update intranet content on platforms such as SharePoint Online.

• Manage vendor coordination, including design documentation, feedback, and implementation timelines.

• Contribute to digital analytics reporting (e.g., WOGAA tracking).

• Assist in developing SOPs and operational documentation for digital platforms.

• Provide feedback and recommendations for design systems and service enhancements.

• Perform other ad hoc duties as assigned.

Requirements

• Strong background in digital service delivery, UX/UI design, RPA implementation, or intranet content management.

• Experience working with Singapore government digital platforms or in vendor management is preferred.

• Able to work independently and contribute meaningfully to design, automation, and analytics processes.

We regret to inform that only shortlisted candidates will be notified.

By submitting your resume and/or personal data, you hereby consent to Seacare Manpower Services Pte Ltd collecting, using, and disclosing such information to our clients and business partners strictly for the purposes of assessing your suitability for employment opportunities and for the provision of related recruitment and placement services.

EA Personnel Name: Nor Sameshah

EA Personnel No: R1983642

EA License No: 95C4455