IT Engineer - #1118193

Responsibilities:

1) Software Technical Services:

• System software maintenance: Routine maintenance, installation, upgrades of Windows operating systems; using guides and configuration services, and system image creation and maintenance；

• Application Software Services: OFFICE series software; IE series software and other business software systems installation, maintenance, and upgrades；

• User Guidance Services: Resolve client issues with commonly used software operation, hardware problems encountered, and provide basic training；

• Virus Protection Maintenance: Installation of antivirus software, updates for antivirus databases, and removal of viruses from client terminals；

2) Hardware Maintenance Content:

• Hardware installation, debugging, network configuration, peripheral installation, and driver installation；

• Detection, localization, and troubleshooting of hardware faults；

• Providing hardware repair and delivery services；

• Ensuring stable operation of hardware (hard drives, motherboards, memory, etc.) through routine maintenance to extend hardware lifespan；

• Providing irregular guidance and training on hardware usage, software operation, and internet use based on customer needs and actual conditions to enhance customers’ computer skills and efficiency；

• Assisting in the numbering and registration of existing equipment, and compiling statistics on maintenance rates and costs；

3) Network Issues:

• Terminal network connections；

• Terminal network troubleshooting；

• Network connections and troubleshooting from switches to terminals；

• Support of Office Network, Shared Drive, Wireless, and VPN connectivity

4) Helpdesk Service Content

• Handle tickets assigned by the Call Center and complete them on time；

• Address other Helpdesk tasks as per the client’s work arrangements；

Period:

• 1-year contract (renewable)

Salary:

• $3,500-$3,800+ 1 month completion bonus+ $400 wellness benefits
   

Working hours:

• Mon – Fri: 8.30am – 5pm

Location:

• Tuas

Requirements:

In addition to meeting the provisions of the main agreement, the basic requirements for Party B’s IT technical service personnel are as follows：

• Physically healthy and passed health examinations.

• Familiar with various Windows operating systems, printing systems and computer hardware (desktop computers, laptops, etc.).

• Familiar with general network hardware and capable of performing basic troubleshooting and configuration tasks.

• Ability to Support of Office Network, Shared Drive, Wireless, and VPN connectivity

• Familiar with the configuration of various application software.

• Possess a college diploma or bachelor’s degree in computer science or a related field, minimum two years of relevant work experience.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration No. R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg