OPERATIONS ASSISTANT / SUPERVISOR - #1117634

Key Responsibilities

• Deliver warm, efficient and accurate service to all customers.

• Take food and beverage orders, handle cashiering and POS transactions.

• Prepare drinks and assist with basic food preparation.

• Assist in setting up and closing down the outlet daily.

• Maintain FOH cleanliness and hygiene standards at all times.

• Coordinate with the kitchen and service teams to ensure smooth flow of operations.

• Manage stock inventory.

• Attend to customer feedback and escalate service issues when necessary.

• Comply with all company SOPs and health & safety requirements.

Requirements

• Minimum 1-2 year of F&B experience (counter service, café, stall or restaurant).

• Familiar with FOH duties such as order-taking, cashiering, etc.

• Comfortable with long working hours, standing, and working weekends/public holidays on a rotating schedule.

• Willing to learn and take on various tasks in a hands-on environment.

• Positive attitude, good communication skills and a team player.

• Ability to read and write simple English and Chinese for stock ordering and to communicate effectively with colleagues, including foreign staff.

• Proficiency in spoken English and Mandarin is required to interact with colleagues and customers who use these languages.

• Candidates should note that this is a non-halal establishment.

• Possess a valid Food Hygiene Certificate