Technical Support Engineer (Automation & Mechatronics/ Robotics)- 5 days, AWS&VB - #1117448

Summary

• 5 days
  Monday to Friday 8:30am-5:30pm

• Industry: Automation company

• Location: Bukit Batok

• Benefits: AWS+Bonus, Medical, Dental, Insurance

Responsibilities

• Manage and oversee the products distributed by the company, ensuring effective product positioning and lifecycle management.

• Deliver both pre-sales and post-sales support by analyzing customer requirements and recommending tailored solutions.

• Prepare and present solution proposals that align with customer needs and technical requirements.

• Respond to customer inquiries and provide technical/application support via phone or email in a timely and professional manner.

• Conduct product training sessions and demonstrations to help customers understand product features and benefits.

• Collaborate closely with the sales team to maintain strong relationships with existing clients and support customer retention.

• Liaise with product principals to share customer feedback and insights, contributing to product and service improvements.

Requirements

• Degree in Mechatronics, Mechanical Engineering, or other engineering disciplines related to automation

• Entry-level candidates are welcome to apply, product training will be provided

• Knowledge of PLC, control/automation systems, or IoT is an added advantage

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Angel Lee Yueh Lin (R24120071)