Data & AI Analyst - #1117312

Roles and Responsibilities

• Lead and support Data and AI initiatives, including the design of automated data pipelines, dashboards, and analytics workflows

• Clean, preprocess, and validate structured and unstructured datasets to ensure accuracy, integrity, and usability

• Perform exploratory data analysis and apply statistical methods to extract insights and support decision-making

• Collaborate with business and domain stakeholders to translate requirements into actionable reports and analytics solutions

• Monitor and maintain data quality, implementing systematic validation processes and checks

• Document processes and ensure traceability of data transformations and analysis outcomes

• Prepare clear reports, visualisations, and presentations tailored for both technical and non-technical audiences

• Provide mentorship or guidance to junior analysts or interns, where applicable

• Ensure compliance with data governance frameworks, privacy regulations (e.g., PDPA), and industry-specific guidelines

Qualifications and Other Requirements

• Bachelor’s degree in Data Science, Computer Science or a related field

• 1–3 years of experience in data analytics, with exposure to CRM, customer, or operational data preferred

• Strong team player and able to work well with end-users and partners

Knowledge and Skills

• Passion for leveraging data and AI to drive business value, customer engagement, and innovation

• Hands-on experience with SQL, Python and/or R, and modern data visualisation tools (E.g. Power BI, Tableau)

• A strong background in predictive models, Large Language Models (LLMs) and generative AI

• Familiarity with Salesforce Data Cloud, Salesforce ecosystem (Marketing Cloud, Service Cloud, Commerce Cloud), or similar customer data platforms (CDPs) would be a plus

• Knowledge of data governance, privacy regulations, and compliance frameworks (e.g., PDPA, GDPR)