Sales Operations Executive - #1117309

At Gift Market, our mission is to create moments of joy and delight for our valued clients through our exceptional products and services. We welcome you to join our team and participate in this joyful journey!

How We Work at Gift Market

At Gift Market, we believe in staying ahead by thinking smart and acting fast. Across all teams, we value people who are:

Proactive – You don’t wait for things to happen; you take initiative and follow through.

Active Thinkers – You’re curious, you ask questions, and you’re always thinking of better ways to do things.

Problem Solvers – Whether it’s a small issue or a big challenge, you try to understand the root of the problem and find solutions that work.

Sense-Makers – You make sense of unclear or messy situations and help bring clarity to the team.

These traits help us work better as a team, support our customers well, and keep growing together.

Visit us at www.giftmarket.com.sg or our LinkedIn to learn more about us!

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The Sales Operations Executive supports the sales team by ensuring smooth coordination across suppliers, customers, logistics, and warehouse teams. This role focuses on accurate order processing, stock and delivery coordination, and occasional client follow-ups on administrative matters to ensure a seamless sales process.

Key Responsibilities

• Process quotations, order placements, and sales orders accurately and in a timely manner.

• Coordinate closely with sales team on day-to-day operational support.

• Liaise with suppliers and vendors to request quotations, confirm orders, track deliveries, and monitor stock availability.

• Follow up with clients on order-related administrative matters when required.

• Work with logistics and warehouse teams to ensure timely delivery of goods.

• Conduct basic quality checks on goods upon arrival and provide support with packing when necessary.

• Maintain proper documentation and records for orders, deliveries, and supplier correspondence.

• Assist in resolving order discrepancies, stock issues, or delivery delays by escalating and coordinating solutions.

• Support continuous improvement of processes to enhance order accuracy and efficiency.
  

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Requirements / Qualifications

• Diploma or equivalent qualification in Business, Supply Chain, or related field.

• 1–3 years’ experience in sales support, customer service, or operations role.

• Strong coordination and communication skills with internal and external stakeholders.

• Detail-oriented, organized, and able to manage multiple tasks under deadlines.

• Familiarity with MS Office / Google Workspace

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What We Offer

• Working hours: Monday to Friday, 9:00 am – 6:00 pm

• Annual Wage Supplement (AWS) and Performance Bonus

• 14 days annual leave, with an additional 1 day per completed year of service (up to 21 days)

We're always excited to hear from every candidate, but unfortunately, we can only reach out to those who make it to our shortlist. Thanks for understanding!