Adventure Technical Support Specialist (ALC/XLC) - 1 year contract - #1117266

Job Title: Technical Support Officer
Adventure Learning Centre (ALC) & Xperiential Learning Centre (XLC)

The Role

As a Technical Support Officer, you will play a critical role in ensuring the safety, efficiency, and smooth operation of outdoor and experiential learning programmes. You’ll be part of a dynamic team that supports adventure-based activities, expeditions, and camps, contributing to impactful learning experiences for participants.

Your responsibilities will include:

• Delivering first aid and safety support across height, water, and expeditionary activities in line with Training Safety Policy (TSP) and other safety protocols.

• Assisting in the setup, facilitation, and teardown of ALC/XLC programmes and activities.

• Responding promptly to incidents, including executing height rescue and evacuation procedures during and after programmes.

• Managing and implementing incident response systems and safety protocols within the Centre.

• Supporting resource and logistics planning to ensure smooth programme operations.

• Participating in overnight camps and extended programmes as required.

• Maintaining equipment and ensuring readiness for all adventure activities.

• Collaborating with facilitators and programme leads to ensure safety and operational excellence.

• Conducting risk assessments and contributing to continuous improvement of safety practices.

• Upholding high standards of professionalism and care in all interactions with participants and staff.

What Are We Looking For?

We’re seeking a proactive and safety-conscious individual with a passion for outdoor learning and technical excellence. The ideal candidate will have:

• A diploma in Outdoor and Adventure Learning or related disciplines, or equivalent certifications.

• Certifications such as Abseil Proficiency Level 2 (SNAS Level 2), Bizsafe Level 2, Kayaking 2-Star, Lifesaving 1–3/Bronze Medallion, Sports Climbing Level 2 (SNCS 2), and Wilderness First Aid.

• Experience in safety and risk management, group facilitation, and outdoor expedition planning.

• Skills in camping, hiking, backpacking, navigation, cycling, and challenge course management.

• Familiarity with height rescue systems and incident response protocols.

• Strong logistical and equipment management capabilities.

• Ability to work flexible hours, including overnight stays during camps.

• A collaborative mindset and commitment to participant safety and programme success.

We regret that only shortlisted candidates will be notified. Thank you.

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EA Personnel Name: Woon Pei Chyi (Jess)
EA Personnel No: R23119229
EA License No: 11C3955