Inside Sales & Order Management Executive (SAP) - #1117201

[Order Number: 1038378]

Responsibilities:

• Understand and align with the vision, annual missions, and fiscal year directions set by HQ, and group of company
• Ensure continuous parts supply in company’s distribution channels by establishing a business continuity plan (BCP).
• Facilitate transparent and interactive communication to address irregularities and expedite decision-making.
• Propose and drive continuous improvements in business and operations to enhance overall branding.
• Maintain relationships with all stakeholders, especially in supply chain management (SCM).
• Promote and upsell automotive parts to assigned customers based on market needs.
• Facilitate common understanding of plans and statuses on SPI factors across the supply chain and lead recovery actions.
• Attend to enquiries with value-adding services and provide accurate updates on any supply disruptions.
• Equip oneself with product and industry knowledge to offer valuable advice on efficient and economic parts supply.
• Review and process orders and claims.
• Prepare and present comprehensive SPI reports for each assigned customer.
• Build and manage relationships with stakeholders to enhance collaboration on operational improvement projects.
• Support the setting of annual price data.
• Achieve agreements on business outlines with customers.
• Support relevant BCP activities, including being a secondary person-in-charge.
• Travel regionally as approved to manage the above responsibilities.

Requirements:

• 2 years of sales experience in logistics or supply chain (automotive industry is a plus).
• Proficiency in SAP (SD/MM modules), Excel, and PowerPoint.
• Familiarity with logistics terminologies and Incoterms.
• Proactive in finding ways to improve work processes
• Willingness to travel regionally 2-3 days a month.

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EA Personnel Name: Gary Ho Cheng Xuan
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