Customer Service Specialist (Escalations) - $2750/mth, North, 5 Days - #1116572

RecruitFirst is hiring Customer Service Specialist! You will be outsourced to:

Job Details:

Location: Midview City

Working Hours: 5 Days a week, rotated (cant choose shift as off days are arranged among team mates)
Shift A: 7am – 4pm
Shift B: 9am – 6pm
Shift C: 2pm – 11pm  

Salary: : $2,550 per month basic + $10 per day shift allowance (for 2pm-11pm shifts) + $200 KPI incentives (if hit KPI)

Responsibilities:

• Answer all open/escalated issues with urgency correspondence from customers, around 12 cases a day

• No compliance critical mistakes

• Investigate, review, and complete all unresolved issues from all regulatory

Requirements:

Minimum GCE O levels
Experience handling in escalation complaints or complaints
Experience in front facing, retail or F&B Industry that handled complaints is highly advantageous

Interested applicants, please send your resume to [email protected].

Only shortlisted candidates will be notified.

Vinis Leong (R25129243)

RecruitFirst Pte Ltd E.A. 13C6342