Patient Care Associate (PCA) - #1116562

Novaptus Surgery Centre


Date: 2 hours ago
District: Singapore
Contract type: Full time
Work schedule: Full day
Novaptus Surgery Centre

Are you passionate about making a difference in patients’ lives through excellent service and teamwork? Join our growing healthcare team as a Business Office Associate, where you’ll play a vital role in ensuring smooth daily clinic operations and a positive patient experience.

Key Responsibilities:

  • Deliver excellent frontline service to patients, families, and clinical staff.

  • Coordinate and confirm operating theatre bookings to ensure smooth scheduling.

  • Support patient registration, documentation, and insurance claims submission.

  • Generate tax invoices and receipts; maintain accurate records.

  • Manage appointment calendars and follow-up visits efficiently.

  • Ensure strict confidentiality and compliance with healthcare policies.

  • Collaborate closely with clinical teams to optimize patient flow.

  • Provide administrative and clerical support as required.

Requirements:

Essential:

  • GCE “O” Level or Diploma in Business Administration / Healthcare Management.

  • Good communication and interpersonal skills with a patient-first mindset.

  • Proficiency in Microsoft Word, Excel, and Outlook.

  • Willingness to work rotating shifts, including alternate Saturdays.

Preferred:

  • Prior experience in a healthcare, surgical, or clinic environment.

  • Fast learner, adaptable, and able to work in a dynamic environment.

Why Join Us:

  • Be part of a fast-growing private healthcare group with career growth opportunities.

  • Support meaningful clinical work that makes a real difference.

  • Structured training provided for long-term development.

  • Attractive benefits and convenient locations.

  • Positive, team-oriented work culture.


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