Patient Care Associate (PCA) - #1116562
Novaptus Surgery Centre

Are you passionate about making a difference in patients’ lives through excellent service and teamwork? Join our growing healthcare team as a Business Office Associate, where you’ll play a vital role in ensuring smooth daily clinic operations and a positive patient experience.
Key Responsibilities:
Deliver excellent frontline service to patients, families, and clinical staff.
Coordinate and confirm operating theatre bookings to ensure smooth scheduling.
Support patient registration, documentation, and insurance claims submission.
Generate tax invoices and receipts; maintain accurate records.
Manage appointment calendars and follow-up visits efficiently.
Ensure strict confidentiality and compliance with healthcare policies.
Collaborate closely with clinical teams to optimize patient flow.
Provide administrative and clerical support as required.
Requirements:
Essential:
GCE “O” Level or Diploma in Business Administration / Healthcare Management.
Good communication and interpersonal skills with a patient-first mindset.
Proficiency in Microsoft Word, Excel, and Outlook.
Willingness to work rotating shifts, including alternate Saturdays.
Preferred:
Prior experience in a healthcare, surgical, or clinic environment.
Fast learner, adaptable, and able to work in a dynamic environment.
Why Join Us:
Be part of a fast-growing private healthcare group with career growth opportunities.
Support meaningful clinical work that makes a real difference.
Structured training provided for long-term development.
Attractive benefits and convenient locations.
Positive, team-oriented work culture.
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