Admin Executive - #1116341

About Us

A leading global chain of one-stop convenience stores, 7-Eleven offers innovative, convenient products and services to customers all day, every day in Hong Kong, Macau, Singapore, and Guangdong Province in mainland China. From ready-to-eat snacks and meals and imported snacks, to utility bill payments, top-up services, local and outbound sim cards, parcel pick-up and return, e-Payments and e-Wallet services. 7-Eleven’s products and services range ensures that customer service is always at the heart of every one of its branches.

The Role

• Prepare and raise Payment Requisitions for vendor payments

• Prepare monthly billing reports (Console, Commission, Invoices)

• Prepare monthly reports such as Service Items and Landlord Vouchers

• Handle billing adjustments and process DASH refunds

• Manage the application process for Banker's Guarantees

• Send out SOA to vendors

• Coordinate with vendors and store teams on invoice-related matters (R-Invoice, N-Invoice, etc.)

• Address customer service issues related to gift cards, bill payments, and other finance-related inquiries

• Send out operational memos and updates to store teams

• Provide weekly maintenance updates to Operations

• Support the team with ad-hoc projects, administrative duties, and coverage during team members’ leave, as needed
  

About You

• Diploma in Business Administration, or a related field

• 1–3 years of working experience in administration, operations or a similar role

• Experience in handling vendor payments, billing, or invoice reconciliation is preferred

• Proficient in Microsoft Excel (e.g., formulas, pivot tables, basic data analysis)

• Strong communication skills to liaise with vendors, stores, and internal departments

• Good interpersonal skills and a team player attitude

• Detail-oriented with strong organizational and time management skills

• Able to manage multiple tasks and meet tight deadlines

• Proactive in identifying and resolving issues independently

• High level of integrity and accountability in handling issues

• Flexible and willing to take on ad-hoc tasks and special projects

• Comfortable working in a fast-paced and dynamic environment