Front Desk Receptionist - #1116218

Join Our Team as a Front Desk Receptionist!

We are looking for friendly, cheerful, and customer-focused Front Desk Receptionists to be the welcoming face of our education centre!

As the first point of contact for students and families, you will play a vital role in creating a warm, professional, and reassuring environment, as well as providing excellent customer service.

About the Role

This is a full-time front desk and customer service position based in one of our vibrant education centres.

Key Responsibilities

1. Welcome Visitors

• Greet all students, parents, and guests with warmth and professionalism

2. Handle Inquiries

• Manage incoming phone calls, emails, and walk-in queries

• Provide accurate and helpful information about our programmes and services

3. Manage Student Matters

• Oversee student registrations and maintain accurate records

• Handle course fee payments and proper documentation

4. Customer Relationship Management

• Build friendly, respectful relationships with students and their families

• Address questions and concerns with care, empathy, and professionalism

5. Provide Administrative Support

• Assist in the day-to-day operations of the centre

• Ensure smooth running of administrative tasks and logistics

What We’re Looking For

• Excellent Communication: Strong command of English for clear, effective communcation

• Organised & Detail-Oriented: Able to multitask and manage time efficiently

• Positive Attitude: Friendly, proactive, and truly enjoys helping people

What We Offer

• Attractive Remuneration: Competitive salary, annual increment, and year-end performance bonus

• Supportive Team Culture: A warm, collaborative, and encouraging workplace

• Work-Life Balance: No overtime, perks and benefits to support your well-being

Work Location

• Punggol – Waterway Point or Punggol Coast Mall (new) or

• Serangoon NEX

Working Hours

• Wednesday to Sunday: 8:45 AM – 6:30 PM

• Off Days: Monday & Tuesday

Be the Heart of Our Centre – Where Every Smile Starts with You!

If you love creating a welcoming atmosphere and bringing smiles to customers, we would love to hear from you.

Apply now and help us shape a positive journey for every student and parent who walks through our doors!