Customer Service (Household goods) - #1116175

Customer Service

Work Hour: Mon- Fri 9AM - 6PM & Sat: 9AM - 1PM

Starting Salary: $2400 -$2600+Commission= Gross up to $2800

Location:  Paya Lebar Rd

Job Scope

• Serve as the first point of contact for customers greeting walk in customers, answering phone calls, and responding to emails professionally and promptly.

• Handle customer inquiries, provide accurate product or service information, and resolve basic issues or complaints with a positive attitude.

• Maintain up to date knowledge of all products and services to provide accurate information to customers.

• Operate the POS system to process transactions, ensuring end of day cash handling and POS records are accurate.

• Create invoices and prepare transfer orders accurately and timely.

• Maintain a clean, organized, and welcoming front desk / reception area.

• Maintain basic housekeeping of the showroom to ensure a clean and inviting environment for customers.

• Perform light administrative duties such as data entry, document filing, updating internal spreadsheets, and inventory.

• Maintain a positive and professional attitude to enhance the overall customer experience.

Requirement

Any admin / customer service experience can apply

CHUAH ZHI XING | Reg No: R25136681

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279