IT Hardware Support Technician/Engineer - #1115800

Main areas:

• Computer hardware components and system i.e., Current best motherboards, best processor chips, Routers, Splitters, etc

• Knowledge (even if because of self-interest) on essentials of audio equipment/components, audio jacks etc.

• Able to examine and test hardware functionalities, troubleshoot issues if any, or even improve current performance if possible.

• Able to work with software engineers/developers to integrate software with hardware.

• Of course, stay updated (own knowledge/interest) of new technologies, thus able to contribute to hardware design.

Responsibilities:

• Support Client in reviewing/processing personnel security clearance related to vendors

• System Warranty and Maintenance (manage vendors performing the works)

• Support procurement activities

• Handle ad-hoc hardware/software replacements

• Implement system security enhancements/integration

• Logistic Coordination for training courses

• Support Client in reviewing/managing training content

• Support Client in annual reviews of manuals

• Provide Operational Support in special events and exercises

• Any other relevant responsibilities or tasks assigned

Requirments:

• A diploma holder / ITE / A-Level

• Someone who has some experience in a similar role

Other info

• Candidate will be reporting/stationed at our office at AMK less performing maintenance at customer’s site (example only - morning go to site for maintenance task, afternoon back at AMK).

• Maintenance Frequency per project.

• For unscheduled maintenance (Ad-Hoc), candidate liaise with customer POC prior proceed to site for rectification works.

• Laison with customer’s POC prior maintenance e.g., arrange maintenance schedule with customer’s POC.

• First-line of managing our vendors/contractors (will be taught what is what).

• Other duties would be own general admin, preparing maintenance checklist, etc. primarily related to maintenance documentation.

General

• Working hours: 0830 to 1800, Monday to Friday

• For OT if any, compensation is Off-in-lieu (not monetary)