E Commerce Executive - #1115704

Job Description:

• Customer Support & Issue Resolution: Respond to customer inquiries, resolve issues promptly, and escalate when necessary.

• Order & Product Management: Process orders, maintain accurate product listings, and coordinate with various parties.

• Administrative Support: Handle records, reports, and cross-functional coordination to meet KPIs.

• Campaign Analysis & Execution: Plan and execute advertising campaigns, analyze sales trends, and generate performance insights.

• Reporting: Prepare monthly and campaign reports with actionable insights to optimize performance.

Key Skills and Qualifications:

• Diploma/Bachelor Degree in Information Technology

• 2-3 years of experiences in e-commerce, preferably in the fashion or retail industry.

• Strong understanding of e-commerce platforms, online marketing strategies, and data analytics.

• Excellent problem-solving and critical thinking skills, with the ability to make data-driven decisions.

• Strong communication and collaboration skills, capable of working effectively with cross-functional teams.

Company website https://society-a.com