Customer Service Admin [ 5.5 days // Immediate hiring ] - #1115190

Job Scope

Serve as the first point of contact for customers greeting walk in customers, answering phone calls, and responding to emails professionally and promptly.

Handle customer inquiries, provide accurate product or service information, and resolve basic issues or complaints with a positive attitude.

Maintain up to date knowledge of all products and services to provide accurate information to customers.

Operate the POS system to process transactions, ensuring end of day cash handling and POS records are accurate.

Create invoices and prepare transfer orders accurately and timely.

Maintain a clean, organized, and welcoming front desk / reception area.

Maintain basic housekeeping of the showroom to ensure a clean and inviting environment for customers.

Perform light administrative duties such as data entry, document filing, updating internal spreadsheets, and inventory.

Maintain a positive and professional attitude to enhance the overall customer experience.

Koh Kheng Guan R1980385

The Supreme HR Advisory Pte Ltd 14c7279