INSIDE SALES EXECUTIVE - #1115187

JOB DESCRIPTION / RESPONSIBILITIES OF INSIDE SALES EXECUTIVE for ELECTRONICS

• Do all the RFQs of Electronics

a.     Send out RFQs to respective PMs & Buyers

b.     Provide quote to customers

• Monitor the status of all the quoted items

• Follow up closely those quoted items on which projects are currently running. Provide update on a weekly basis

• Monitor those awarded parts if we are receiving orders or not based on the forecast given by customers. Provide update on a weekly basis

• Provide update on the status of the bidding projects every end of the month

• Engage in cold-calling to customers

• Source new sales opportunities through inbound lead follow up and outbound cold calls and emails

• Route qualified opportunities to the appropriate Sales Engineer, for further development and closure

• Responsible to close sales deals and achieve customer satisfaction

• Maintain/Update the database/master list of Quote Monitoring

• Keep track of the NBOs, provide update every week

• Follow up orders

• Visit customers together with Sales In-charge at least once a month

• Handle some small customers

• Work to achieve set goals and targets in accordance to KPI

• Other tasks may be assigned from time to time

Qualifications:

• Minimum Higher Secondary / Pre-U / ‘A’ Level / Professional Certificate or equivalent

• Preferably with 2-3 years experience in Inside Sales or Customer Service in Electronics industry.

• Good communication and interpersonal skills.

• Must be computer literate and proficient in oral and written communication.

• Able to communicate effectively in English & Mandarin to liaise with Chinese suppliers/vendors

• Attends to customer’s inquiries and concerns

• Substantial training and guidance will be given.