Customer Service Executive (Freight-forwarding) - #1115179

Customer Service Executive – Logistics (Changi, Shift Work)

Are you passionate about delivering excellent customer service in a dynamic logistics environment? Join a leading logistics company in Singapore with a strong regional presence and a reputation for reliability and innovation.

Location: Changi Logistics Centre, Singapore

Shift Work: Includes night shifts and weekends (about once a month; allowance provided)

Key Responsibilities:

• Serve as the main point of contact for customers, handling inquiries and resolving issues related to freight forwarding and logistics services.

• Coordinate with internal teams to ensure timely and accurate delivery of shipments.

• Manage documentation and update shipment status in the system.

• Provide proactive updates and solutions to customers.

Requirements:

• Experience in customer service, preferably in logistics or freight forwarding.

• Strong communication and problem-solving skills.

• Able to work independently and as part of a team.

• Comfortable with shift work, including night shifts and weekends (approximately once a month).

• Willingness to learn and adapt in a fast-paced environment.

What We Offer:

• Attractive shift and night shift allowances.

• Opportunities for career growth in a reputable logistics company.

• Supportive team culture and training provided.

JAC Recruitment Pte. Ltd.

EA Licence Number: 90C3026

Personnel Registration Number: R22105188 Jasmine Lee