Manager, Programme Administration & Operations (Ref 26190) - #1115137

Responsibilities

1. Programme Operations and Course Management

• Work closely with the Academic Director and course instructors on course curriculum design, review and timetabling 

• Manage course registration, examination and related matters

• Provide robust support for course instructors to ensure smooth lesson delivery

• Monitor market trends and undertake active collation of statistics and data such as student feedback required for different surveys and reports 

• Ensure timely and accurate maintenance of student records and databases

• Procurement of course materials

2. Overseas Study Segments

• Propose the structure of overseas study segments

• Manage the overall logistics and procurement matters of the overseas segments

3. Student Support and Candidature Management

• Plan, organise and oversee the various social and/or professional events organized for students.

• Handle student enquiries (e.g. pertaining to leave of absence, withdrawals, deferment or extension of candidature) in a timely and effective manner, in line with University policies and programme standards

• Monitor student’s graduating status and schedule-related activities

Requirements

• Degree holder, preferably with 8 years of relevant work experience.

• Proficient in Microsoft Office applications, especially Word, Powerpoint and meticulous with a keen eye for details and a good team player.

• Quality and customer-service oriented.

• Good interpersonal communication and organizational skills.

Licence no: 12C6060