Medical Concierge (Perm, Staggered working hours) - #1115035

• Act as the primary liaison for VVIP, VIP and CIP patients, providing end-to-end concierge-level service

• Coordinate and facilitate medical appointments, procedures, admissions, and follow-ups

• Proactively anticipate client needs and preferences and ensuring all aspects of care and service meet the highest standards.

• Manage logistics, including appointment/treatment scheduling, transport arrangements, documentation, and real-time communication with clients or their representatives.

• Provide timely responses to email and phone inquiries, including referrals from General Practitioners (GPs).

• Assist clients with understanding treatment costs, generating estimates, and facilitating billing, insurance, and payment processes.

• Ensure referring GPs are kept informed about patient outcomes, care pathways, and services
  

Requirement:

• Min Diploma

• Minimum 10 years of experience in client-facing roles

• Comfortable working non-standard hours (after-hours, weekends) based on client needs

Interested applicants, please apply directly

Only shortlisted candidates will be notified.

Finjie Koh Su Min

R22108011

RecruitFirst Pte Ltd

E.A. 13C6342