Inbound Customer Service, Team Lead - #1114831

Client is a Call Centre!

Work Location EAST side - Comes with Transport!

2 years Contract employment with 2 months of completion bonus.

Inbound Customer Service, Team Lead

• Basic salary: up to $4000!

• 8am to 5.30pm (5 days work including weekends)

  
  

Job Scope:

• Staffing and Leave Management.

• Call Management.

• Escalation Management.

• Policy Knowledge.

• Stakeholder Coordination.

• Issue and case escalation.

• CRM Case Management.

• Testing and Quality Assurance.

Job Requirement:

• Minimum Diploma holder in any field.

• Proven experience in telemarketing, call centre / BPO environment.
  

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

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Edward Tan Yiek
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AlwaysHired Pte Ltd
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