Assistant Manager, Human Capital Development - #1114395

Job Summary

We are seeking a proactive and enthusiastic Assistant Manager to support the workforce upskilling of RWS. This role is ideal for someone passionate about learning and development, with strong organizational skills and a keen interest in learning methodologies.

The successful candidate will play a key role in collaborating with internal stakeholders to ensure learning initiatives alignment with business goals. This is a great opportunity to contribute lifelong learning culture in RWS.

Key Responsibilities

• Work with the team to develop and implement innovative and new workforce development initiatives/interventions in support of workforce transformation

• Work closely with internal stakeholders to conduct training needs analysis

• Curate suite of learning solutions to meet training needs

• Source and liaise with external training vendors for effective training delivery

• Develop and conduct in-house training programmes including orientation for new team members

• Plan and manage pre-course, during course and post-course administration responsibilities to ensure smooth implementation and conduct of in-house and external training programmes

• Administer and manage RWS Academy Scholarship twice a year, including Work Study Programme with Institutes of Higher Learning

• Manage government grant applications related to training and productivity and liaise with the various government agencies

• Support and resolve learner related issues and feedback to ensure a positive learning experience for the learners

• Maintain HR learning management system access controls and conduct system training to ensure smooth system support for learners and accuracy in training records

• Collate, track and generate data/ information/ statistics for regular reports

• Work closely with team members to review internal workflows and recommend and implement improvements measures to streamline operations.

• Other Human Capital Projects such as maintenance of updated web portal as well as any other cross-functional improvement projects.

Required Qualifications

• Bachelor’s Degree with minimum 4-6 years relevant working experience.

• Candidates with WSQ Advanced Certificate in Learning and Performance (ACLP) will have an advantage.

Required Skills

• A team player with good communication and presentation skills, is creative, self-driven and independent.

• Possess strong planning, systems-thinking, project management and process analytical skill

• Resourceful and able to thrive in a fast-paced and dynamic result-driven environment.