Urgent!!! IT Executive (End-user support) - #1114319

Highlights:

• Permanent job opportunity

• 5 days work week, normal office working hour

• Great remuneration & benefits

• Great career progression

• Location: West

Key Responsibilities:

• Respond to technical issues via phone, email, ticketing systems, or in person

• Manage and prioritize incident tickets

• Diagnose and resolve hardware, software, and network issues

• Install, configure, and upgrade computer hardware and software

• Set up workstations for new employee onboard

• Server and network administration including firewalls and network switches

• Ensure completion of backup jobs

• Assist with VPN setup and connectivity issues.

• Maintain proper inventory of all company hardware and software

• Document IT processes and user guides

• Raise IT Procurement Request and Goods Receive Note in SAP

• Escalate unresolved issues to higher-level support

• Provide any other IT support as may be required

• Be involved in IT projects

Requirements:

• Min. Dip in Information Technology

• Familiar with Microsoft Windows Server and Virtual Machines (VM)

• Familiar with IT hardware installation and troubleshooting

• Good knowledge and problem-solving skills

• Passion for Cybersecurity

• Knowledge in basic server administration and basic networking in TCP/IP, LAN and WAN

• Self-motivated and resourceful with a can-do attitude

• Have a strong customer service and interpersonal skills

• A team player and able to work independently

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to [email protected] with provided your latest resume in MS WORD format with below information.

• Last drawn salary

• Expected salary

• Notice period

• Reason for leaving

We regret only shortlisted candidates will be notified.

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