Food Court Manager - #1114243

Job Description

·       Overall in charge of food court daily operations & related activities.

·       Responsible for the profit & loss of the outlets and implement appropriate cost control measures

·       Manage the outlet’s budget and forecasts to meet or exceed management expectations

·       Maximize profitability of the outlet by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority

·       Maintain and improve the overall performance of the outlet on a regular basis including cost analysis and monitoring of processes

·       Supervise food and operational safety to ensure a comfortable environment for the customers

·       Drive operational efficiencies of the outlet by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction

·       Control labour through effective manpower scheduling and monitor leave of staff 

·       Actively involved in hiring process by identifying and selecting candidates for junior positions

·       Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment

·       Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated

·       Handle all outlet administrative duties

 Any other jobs or duties assigned by the Director / Assistant Director, Operations from time to time.