L1 and L2 Network Engineer (CCNA, CCNP, Cisco ACI) #IFL - #1114227

L1 Network Engineer

Network and Security Equipment Management:

• Support and manage routers, switches, firewalls, Intrusion Detection/Intrusion Prevention System, VPN gateways, proxies, Wire Lan Controllers, Network Access Control appliances, load balancers, Network Management System, other network and firewall devices.

• Perform day-to-day network and security operations, including monitoring and managing network infrastructure.

Incident and Problem Management:

• Respond to network incidents according to severity levels and meet service level requirements.

• Handle high-pressure situations, identify problems, and make quick decisions to resolve issues.

• Adhere to incident management workflows and procedures.

Documentation and Reporting:

• Maintain and update network diagrams, configuration records, inventory, RMA records, and incident reports.

• Provide timely and accurate reports on network performance, capacity planning, and incident analysis.

Collaboration and Coordination:

• Work closely with third-party vendors, telecommunication operators, ISPs, and other service providers.

• Participate in transition planning and support the onboarding of network and security systems.

Compliance and Training:

• Ensure compliance with company policies, information security guidelines, and health and safety regulations.

• Provide continuous training to enhance knowledge and skills in network administration and management.

Skills:

• Strong technical knowledge of network and security systems.

• Excellent problem-solving and decision-making skills.

• Ability to work independently and as part of a team.

• Strong communication and interpersonal skills.

• Ability to work on standby, including nights, weekends, and holidays.

• On standby and contactable 24/7 for support and escalation.

L2 Network Engineer

Network and Security Equipment Management:

• Support, configure, and troubleshoot advanced networking systems including:

  • Cisco ACI (Application Centric Infrastructure) — fabric policies, tenants, bridge domains, EPGs, contracts, etc.

  • Layer 2/3 switches, routers, firewalls (Cisco ASA, Palo Alto), VPNs, IDS/IPS, proxies, WLCs, NAC, load balancers (F5), and NMS tools.

• Perform advanced diagnostics, root cause analysis, and lifecycle management of Cisco ACI fabric.

• Assist with network architecture reviews and make recommendations for improvements and scalability.

Incident and Problem Management:

• Lead troubleshooting and resolution of complex network incidents, particularly in data center environments using Cisco ACI.

• Act as escalation point for L1 engineers and mentor junior team members.

• Participate in post-incident reviews and RCA (Root Cause Analysis) documentation.

• Contribute to developing proactive monitoring and incident response strategies.

Interested applicants, please Email, [email protected]

Fabian Ling Tuong Liing

R25129353

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.