CUSTOMER SERVICE OFFICER - #1114022

Job Description

• Accurately take and process customer orders via phone, email, or messaging.

• Handle customer enquiries, feedback, and resolve issues promptly.

• Provide dedicated account servicing and support for regular customers.

• Update product pricing and stock allocations using our ERP system.

Job Requirements

• Minimum O-Level qualification with at least 2 years of relevant experience in a similar role.

• Meticulous and organized individual with strong attention to detail.

• Excellent interpersonal and communication skills.

• Proficiency in Mandarin is essential due to the nature of our product (pork) and customer base.

• Proficient in Microsoft Office applications (Excel, Outlook, etc.).

• Experience with Microsoft Dynamics NAV (Navision) is an advantage.

• 44 hours work week (alternate Saturdays)

• Able to work on Public Holidays if necessary.