IMMEDIATE - Customer Service (Call-Centre) | 1 Month - 2.5K (Tampines) - #1113917
PERSOL
Job Scope
Customer Service Executive for Call Centre: Focuses on handling customer inquiries primarily via phone, providing efficient and direct solutions in a fast-paced, transactional environment. Representatives manage calls while utilizing customer management software (CRM), updating systems, and referencing knowledge bases to resolve issues effectively. Additionally, they may assist with User Acceptance Testing (UAT) to ensure new systems meet customer needs and operate smoothly. Willingness to take on various tasks and adjust to changing work demands.
Requirements
Good communication skills
Active listening
Ability to provide positive customer experience while maintaining professionalism, even in difficult or high-pressure situation
Location: Tampines
Interested candidate please click on the following link to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg.... You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R24124630, EMILY YEO CHU YU
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resume