Operations Administrator - #1113903

Fei Siong Group (FSG) is one of the leading Food & Beverage operators in Singapore today. The Group currently operates more than 160 outlets islandwide across 19 brands with 1,700 employees under a chain of food atriums, quick and full-service restaurants, food kiosks, hawker stalls, and a hawker centre.

As the Operations Administrator, you will support the Centre Manager in ensuring smooth operations and driving the deliverables.

Responsibilities:

• Ensuring smooth and efficient day-to-day activities.

• Uphold and enforce Company’s Rules & Regulations, as well as ensure compliance with government regulations

• Conduct regular audits to ensure compliance with company standards, policies, and regulatory requirements.

• Provide guidance, and support to foster a positive work environment and ensure employee satisfaction.

• Ensure consistent delivery of exceptional customer service and uphold high food quality standards.

• Monitor customer feedback and reviews, and take proactive measures to address concerns and enhance customer satisfaction.

• Maintain positive relationships with key stakeholders, suppliers, and customers.

• Studying industry trends, market competition, and customer preferences, and making recommendations for continuous improvement and innovation.

Requirements:

• Experience in a similar role within the F&B industry will be added advantage.

• Outstanding communication, negotiation, and interpersonal skills.

• Passion for the F&B industry and a deep understanding of customer preferences and market trends.

• Flexibility to work in a fast-paced, dynamic environment.

• Individuals without any relevant experience are welcome to apply

If you are an energetic, results-oriented leader with a passion for delivering exceptional dining experiences, we invite you to join our team and contribute to the continued success of Fei Siong Group.