Assistant / Department Manager (ITS)(DSC/CY/RCD/19682) - #1113260

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Business – Unmanned & Integrated Systems 

Our Unmanned & Integrated Systems business offers holistic solutions in system engineering and integration. We pioneer maritime robotics and autonomy solutions, provide system integration for complex naval and island air defence System-of-Systems (SoS), and take care of the operation and maintenance of Command, Control, Communications, Computers Intelligence (C4I) systems. We cater to the needs of Defence, Public Safety & Security, and Commercial clients worldwide, providing seamless and innovative services that redefine possibilities.

Together, We Can Make A Significant Impact

As a Assistant / Department Manager, you shall lead the department daily operations, oversees staff, manages budgets and ensure financial growth by securing new business prospects. You will be involve in strategic planning, process improvement, staff development, and ensuring all contractual requirements are met with compliance to company policies and local regulations. You shall also act as a point of escalation for complex operational issues, driving continuous improvement in service delivery and customer satisfaction

Be Part of Our Success

• Managing maintenance services projects, including scope definition, resource allocation, scheduling, budgeting, and risk management.

• Supervising the attainment of KPIs related to orders and revenues.

• Identifying and pursuing new business opportunities in the maintenance services sector.

• Ensuring adherence to contractual obligations and service level agreements (SLAs).

• Driving continuous service improvement initiatives.

• Cultivating positive relationships with customers.

• Managing staff well-being and organizing training programs

Qualities We Value

• Knowledge in Computer Science, IT, or Electrical & Electronics Engineering

• At least 3 years of working experience as a System Architect, IT Infra maintenance or IT System Integration and 2 years of leadership experience as a Head of Department.

• Proficient in network cyber security, switching, routing, firewall and IT Service Management

• Excellent written and presentation skills

• Singaporean only

• Candidate with more experience may be considered for senior role

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.

• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.

• Meaningful work and projects that make a difference in people’s lives.

• A fun, passionate and collaborative workplace.

• Competitive remuneration and comprehensive benefits.

Location: Ang Mo Kio / Sembawang (Site)