Operation Executive (Tengah) - #1113178

Job Description

Operations & Facility Management

• Manage and oversee day-to-day operational activities including:

  • Infection control, housekeeping, pest control, and facility inspections

  • Vaccination administration and record updates

  • Staff training coordination, training matrix updates, and new joiner onboarding

  • Inventory management: ordering, preparation of consumables, machinery, and stock control

  • Contracts and vendor management (e.g., quotation requests, service agreements)

  • Updating and maintaining MSDS & SDS documentation

• Support internal/external audits and ensure compliance with NUHS cluster requirements.

Housekeeping & Manpower Deployment

• Oversee housekeeping services and attendance monitoring

• Approve staff attendance and update management records in the Employee Time Management System (ETMS)

• Ensure timely completion of terminal cleaning and housekeeping projects

• Plan and monitor manpower deployment according to operational needs.

IT Systems & Projects

• Support setup, implementation, and maintenance of operational IT systems, including:

  • eTEMS, SJT, ePeriodic, eStaff Portal

• Coordinate and monitor new project rollouts (e.g., BPJ)

• Collaborate with IT and OSS teams to update and streamline processes.

KPI & Reporting

• Track and report on operational KPIs including:

  • Housekeeping attendance

  • Terminal cleaning completion

  • Project timelines and outcomes

• Provide regular updates to management on progress, issues, and improvement areas.

Other Responsibilities

• Handle ad hoc operational matters as requested by OSS or management.

• Ensure all responsibilities align with organizational policies and regulatory standards.

Job Requirement

1. Diploma in Facilities management, Administration, or related field.

2. Minimum 3 years’ experience in operations, facilities, or healthcare support services.

3. Knowledge of infection control, housekeeping standards, and facility management.

4. Familiarity with IT platforms (ETMS, eStaff Portal, etc.) and project coordination.

5. Strong organizational, problem-solving, and stakeholder management skills.