Business Analyst (Network) | Yearly renewable contract | up to $6000 - #1112785

Job Summary

We are seeking a Business Analyst to join our infrastructure operations team. In this role, you will be the
linchpin that connects our business objectives with the operational execution of our managed SD-WAN
services. You'll work closely with our highly technical teams to define, refine, and improve the processes that
underpin our service delivery. This position is ideal for someone who excels at understanding business needs,
driving process efficiency and managing projects from a strategic perspective.

Job Scope

• Process Improvement: You'll work with our technical experts to map out current processes and find opportunities to make them better and more efficient.

• Project Management: You'll help manage internal projects from start to finish, making sure everyone is on the same page and that projects stay on track.

• Clear Documentation: You'll assist to create and maintain clear documents for new processes and projects, ensuring that all teams have the information they need to succeed.

• Performance Analysis: You'll analyze data to understand how our services are performing and use those insights to suggest improvements.

Skills and Competencies

• Core Skills: You should be great at understanding business needs and turning them into practical project plans and better processes.

• Problem-Solving: You're a natural at figuring out tough problems and finding smart solutions.

• Communication: You can explain complex ideas clearly, both in writing and in meetings, to different groups of people.

• Tools: You're comfortable using tools like Microsoft Teams – Lists and Planner for project and document management.

We regret to inform that only shortlisted candidates will be notified.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

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