Senior / Patient Service Associate, Specialist Clinics Operations - #1112711

Responsibilities:

• Responsible for effecting clinic session changes in system, registering and liaising with different stakeholders to manage patient appointments, as well as other administrative duties

• Meet quality standards and achieve department KPIs on a monthly basis

• Provide excellent customer service and meticulous administrative support

• Any other duties assigned from time to time

Requirements:

• GCE ‘N’/ ‘O’ / ‘A’ Level, NITEC, Higher NITEC or Diploma in any relevant discipline

• 1 to 2 years of working experience, preferably in healthcare industry

• Candidates with no prior experience are welcome to apply

• Good interpersonal & communication skills

• Proficient in Microsoft Office applications

Working Schedule:

• Mon – Fri | Office hours (staggered)

• 1 half day Sat (AM) every 8 weeks

Only shortlisted candidates will be notified