Service Manager (Forklift / Construction Machinery) - #1112650

• Up to $6,000 Basic Salary + Car Allowances + AWS + VB

• Nearest MRT: Woodlands North

Job Description:

• Supervise and manage a team of foreign mechanics handling forklift repair and maintenance services.

• Conduct daily morning meetings to assign mechanics to customer sites for repair or scheduled maintenance.

• Monitor work quality and performance of mechanics through regular site visits.

• Serve as the primary communication bridge between the company and customers for service-related issues.

• Manage supplier relationships.

• Lead the hiring, onboarding, and training of new local mechanics to build a more balanced and sustainable workforce.

• Support continuous improvement in service efficiency, customer satisfaction, and safety standards.

Requirements:

• Proven experience in forklift, automotive, construction machinery, or related mechanical service industries.

• Prior experience in managing service teams or workshop operations is preferred, but someone with no management experience is also welcomed.

• Strong communication skills with the ability to liaise effectively with both internal staff and external customers.

• Willingness to visit customer sites to understand service conditions and staff performance.

• Ability to manage a multicultural team.

• Mandarin proficiency is an advantage for communication with mandarin-speaking employees or customers.

• Possess a class 3 driving license with own transport will be an added advantage.

• Able to commit 5.5 working days
  
  

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