Technical Product Trainer - #1112521

Develops technical product training programs for customers. Plans and administers programs based on analysis of technical product release and training needs. Implements training programs depending on business and customer needs. Maintains proper documentation of technical product training policies and procedures to ensure accuracy of implementation and minimize risk.

Job Summary

This position is for an experienced Technical Product Training professional with knowledge of Integrated Aircraft Avionics, Cabin Management Systems (CMS), and In-flight Entertainment (IFE) systems to conduct Avionics / CMS & IFE Maintenance Training.

Job Responsibilities

●          Evaluate customer technical training needs to determine appropriate training content, objectives, and design

●          Develop, conduct, and evaluate effectiveness of technical training for internal and external customers in accordance with Collins Aerospace and/or contract-imposed standards

●          Develop training aids and materials, provide demonstrations, and administer tests following training on moderately complex products or modules

●          Research, develop, update and maintain new and existing training media and materials

●          Ensure accuracy and quality of training products

●          Conduct classroom and hands-on training for a variety of Collins Aerospace equipment at domestic and/or international locations

●          Maintain overall customer satisfaction for training products and services as assigned

●          Use a variety of training delivery techniques to include virtual classrooms, computer assisted, and web delivered training

●          Represent Collins Aerospace in matters of avionics maintenance training

●          Serve as consultant or internal spokesperson for the organization on significant matters related to customer training

●          Participate in networks involving coordination among groups of customers, vendors, and internal functional groups

●          Manage the delivery of learning content by using various methods of training delivery

●          Travel Internationally and domestically, as required, to support training and training development activities

●          Work as part of an interdisciplinary team on a variety of projects including assisting with the development of technical publications and other products

●          Perform duties as otherwise assigned

●          Work with customer, engineering, technical support, and manufacturing to ensure accurate course material

●          Communicate effectively with internal and external customers

●          Work closely with others to accomplish objectives

Basic Qualifications:

This position requires a bachelor’s degree in the appropriate discipline and 5 years of relevant experience or an Advanced degree in the appropriate discipline and 3 years of relevant experience.  In the absence of a degree, 9 years of relevant experience is required.

●          5 years’ experience as an avionics maintenance technician and/or training developer for commercial and/or military aircraft platform(s)

●          Possess a strong understanding of avionics and maintenance procedures

●          Experience operating, maintaining, and troubleshooting aircraft avionics equipment and systems

●          Experience with cabin management systems, in-flight entertainment, integrated avionics systems comprising communications, navigation, flight control, audio, flight management, information processing, flight displays, diagnostic, and surveillance products

●          Knowledge of industry maintenance standards and specifications (E.g. ATA-104)

●          Professional attitude toward work assignments, customer relationships, and company/department goals and vision

●          High interpersonal communication skills, and must be able to present material effectively to both internal and external customers

●          Strong attention to detail and personal organization

●          Ability to read and interpret schematic drawings

●          Ability to read and interpret engineering documentation

●          Ability to work independently on work as assigned

Preferred Qualifications

●          Experience in the use of Flight Manuals and/or Maintenance Manuals in the instruction of complex avionics systems

●          Ability to understand and comprehend avionics system and maintenance operations from engineering documentation