Sales Support Coordinator (Freight Forwarding) - #1111456

Job Responsibilities

EDI Troubleshooting

• Manage disputed invoices for customers on EDI billing.

• Trouble shooting root cause and resolve dispute on a timely manner.

• Communicate and work with local & overseas stakeholders for resolutions.

Tender Management

• Work closely with sales team to support the preparation and submission of tender from customers.

• Analyze bidding requirements and coordinate with multiple stakeholders / countries to gather competitive offers for bid submission.

• Monitor and ensure bid submission timelines are strictly adhered to.

• Record, maintain, and update all bid submissions.

• Any other duties as assigned by the Management.

Job Requirements

• Effective communication and Interpersonal skills.

• Candidate maintaining a growth mindset and optimistic attitude.

• Meticulous, self-reliance and sense of urgency.

• Experience in Freight Forwarding Industry and Freight Bill Audit and Payment (FAP).

• Ability to cope independently and in a team player environment.

• Knowledge on Microsoft office (excel, outlook, words).

• Ability to multi-task & work under pressure.