Retail Sales Assistant l Jewellery Industry - #1111183

Sales and Marketing Executive

• Work Location: Near Paya Lebar MRT Station

• Working Day: Work 5 days per week (1 weekday the shop is closed, 1 off day depending on the duty roster, on a weekday)

• Working Hours: 10am - 7.30pm
  Basic Salary: $ 2200 + Commission, up to $ 3000 ＋＋ (Commission is based on team performance)

• Jewellery & Gold Industry

Job Requirements

• Diploma, Advanced Diploma, or Bachelor’s Degree in Marketing, Communications, Media, or a related field

• 1 - 2 years of customer service and / or digital marketing experience; retail or jewelry experience is an advantage

• Knowledge of Adobe Creative Suite (e.g., Photoshop, photography, videography, and video editing tools)

• Familiarity with e-commerce processes and platforms is advantageous

• Creative and up-to-date with social media trends, especially in the gold and Jewellery Industry

• Ability to work weekends and public holidays

Job Responsibilities

A) Sales & Customer Engagement

• Prospect and promote Jewellery products and services to walk-in customers and online platform users

• Respond promptly to customer inquiries through various channels (e.g., FB Messenger, Instagram, WhatsApp, Emails, Inbound calls)

• Attend to customers’ queries in-store and online

• To achieve monthly sales targets

• Provide after-sales service by following up with customers, soliciting feedback, and offering promotional codes

• Handle complaints and feedback professionally and competently
   

B ) Inventory & Operations Management

• Conduct daily stock counts and manage accurate inventory levels

• Support merchandise transfer, stock take, and inventory counts

• Assist in scheduling jewelry repairs and ensuring smooth fulfillment processes

C) Marketing & Content Creation

• Work closely with the marketing team to develop creative campaigns and strategies to boost sales revenue, both in-store and digitally

• Create engaging content for social media platforms, including photography, videography, and video editing using tools like Capcut

• Stay updated with social media trends, platform updates, and algorithm changes to optimize engagement strategies

• Monitor and analyze social media / digital analytics to recommend new strategies for improved performance

D) Team Collaboration

• Collaborate with the operations team to ensure seamless execution of campaigns and promotions

• Contribute creative input during brainstorming sessions and provide support in planning and executing marketing shoots

• Build interdepartmental relationships to enhance efficiency and achieve positive outcomes

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279