Elite F&B Service Team Leader (Work Location: Macau SAR) - #1110821

We are seeking an Elite F&B Team Leader to join the Food & Beverage team of a prestigious luxury hotel in Macau.

This role offers the opportunity to lead and inspire a dynamic service team while upholding the highest standards of fine dining and guest satisfaction. Beyond delivering world-class service, you’ll gain international exposure, develop your leadership career, and be part of an iconic destination known for its elegance, excellence, and unforgettable experiences.

Key Responsibilities

Daily Operations

• Greet and welcome guests in an articulate, warm manner

• Ensure accuracy of guest orders from beginning to end

• Must anticipate guest needs at all times

• Assist in serving food & beverages while engaging with guests

• Must use guest name in a natural manner where possible

• Handle guest enquiries and direct to the appropriate department

• Be flexible and adapt within different sub-departments of the Food & Beverage Division or any other department of the hotel as assigned

• Be fully conversant with all services and facilities offered by the hotel

• Maintain excellent standard of personal appearance and hygiene at all times

• Maintain good rapport and working relationships with staff in the outlets and all other departments

• Accept any other duties and responsibilities assigned by the Supervisor

Competencies and Requirements

• Min 1 year of work experience in 4-5 star hotel restaurant an advantage

• High school certificate or equivalent

• Knowledge of restaurant service

• Proficiency in Mandarin and English is a must to effectively communicate with international guests, colleagues, and team members

• Good social skills; can work well under pressure

Benefits

• 2-way Economy air tickets provided

• Housing allowance provided

• Comprehensive insurance coverage

• Full medical benefits

• Meal allowance or staff dining privileges