SERVICE COORDINATOR - #1110529

What we're looking for

• Serve as the primary point of contact for customer inquiries and provide high-quality customer service

• Coordinate and schedule service appointments, ensuring efficient utilisation of resources

• Maintain detailed records of all service activities and customer interactions

• Liaise with internal teams to ensure timely resolution of customer issues

• Assist with the preparation of reports and presentations as needed

• Contribute to the ongoing improvement of our service delivery processes

• At least 2 years of experience in a similar customer service or administrative role

• Excellent communication and interpersonal skills, with the ability to build strong relationships with both customers and colleagues

• Strong organisational and multitasking abilities, with a keen eye for detail

• Proficient in using standard office software, such as Microsoft Office suite

• A proactive and solutions-oriented mindset, with a commitment to delivering exceptional customer service